Privacy Policy

1. Who We Are

DataDesk AU is an Australian data and digital services consultancy based in Melbourne, Victoria.

ABN: 46 885 719 313
Email: enquiries@datadesk.com.au
Location: Melbourne, VIC, Australia (remote delivery Australia-wide)

2. What Information We Collect

We collect personal information only when you choose to provide it — primarily through our contact form. This may include:

• Your name
• Your email address
• Your business name (if provided)
• The content of your enquiry or message

We do not collect sensitive information (as defined by the Privacy Act) and do not collect payment information directly through this website.

3. How We Use Your Information

Personal information collected through our contact form is used solely to:

• Respond to your enquiry
• Communicate with you about services you have requested or expressed interest in
• Provide services you have engaged us to deliver

We do not use your personal information for marketing without your explicit consent.

4. How We Store and Protect Your Information

Your information is stored securely using reputable cloud-based services. We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

5. Disclosure to Third Parties

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information with trusted service providers who assist in operating our website and delivering our services (such as email platforms and cloud storage), provided those parties agree to keep your information confidential.

Your information will not be disclosed overseas unless you are specifically informed and have consented.

6. Cookies and Website Analytics

Our website uses Vercel Analytics to collect aggregated, anonymised data about how visitors use our site. This data does not identify individual visitors and is used solely to improve our website. We do not use cookies for advertising or cross-site tracking purposes.

7. Accessing and Correcting Your Information

You have the right to request access to the personal information we hold about you, and to request corrections if that information is inaccurate, incomplete, or out of date. To make such a request, contact us at enquiries@datadesk.com.au.

8. Complaints

If you believe we have breached the Australian Privacy Principles, you may lodge a complaint by contacting us at enquiries@datadesk.com.au. We will respond within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available at datadesk.com.au/privacy-policy.